The latest version of BEST has been successfully installed at Hounslow Wheelchair Service, completing a smooth and timely Go Live just ahead of the Christmas period. The launch followed a period of careful planning and coordination, particularly considering changes to Trust arrangements and IT providers. Despite these challenges, once all […]

Lincolnshire Wheelchair Service On Site Review 3 – 4 December 2025 Mike Birdsall (Senior Software Developer) Dave Rolph (Managing Director) Mike and Dave attended the Lincolnshire Wheelchair service to assist Millbrook Healthcare Ltd. with a number of key objectives: 1 – Configure new Bar Code scanners and Printers. 2 – […]

We held our first Implementation and Planning meeting with Wirral Wheelchair Service in mid June to prepare for their upgrade from BEST V14.8 to V14.50. With a deadline set for the beginning of September, this project had one of the tightest turnaround times on record and everyone involved had their […]

AJM Healthcare upgrade to BEST V14 AR AJs have been using Soft Options software to manage their Wheelchair businesses since 1991 and moved to BEST AR in 2008 going through V8 to V10. In April 2024 they started the process of upgrading to BEST V14. They are currently providing Approved […]

Please come and visit our stand (43) at this years conference. We have a sneak preview of the new remote clinical management system as well as a years worth of new features to show. We have eForms to capture any requests for existing customers and services wishing to gain more […]

We are committed to keeping our systems and data secure, and as such we are proud to announce that we have successfully passed our Cyber Essentials assessment again. This demonstrates our our ongoing commitment to protecting our systems and data. Our certification was awarded on 13th June 2025, please click […]

We are proud to announce the successful completion of ISO 27001:2022 surveillance audit. This milestone reaffirms the company’s ongoing dedication to maintaining the highest standards of information security and risk management. ISO 27001:2022 is the latest version of the globally recognised standard for Information Security Management Systems (ISMS). It provides […]

We are pleased to confirm the successful completion of the Data Security and Protection Toolkit self-assessment, demonstrating our ongoing commitment to good data security and ensuring personal information is handled correctly, with standards exceeded. DSPT Certificate 2025-2026

In December, working with our Clinical Safety Officer from Safehand Consulting Ltd we had the annual refresh of our documents for the England and Wales Safety Standard DCB0129. The documents were uplifted and are now applicable to BEST Version 14.50, IMF, BEST Web and BEST Portal. The three deliverables that […]

Announcing the official release of BEST Version 14.50 This is a major release as it contains several key changes, all of which are included at no additional cost to the upgrade price. Enhanced Document Management Completely dropping the need for Crystal Reports for letter and form production and using advanced […]

West Berkshire Wheelchair Service is the latest service to start using BEST. This small team working out of Royal Berkshire Hospital in Reading started using BEST at the beginning of October. Software trainer, Vicky was on site for Go Live, with the rest of the Soft Options team working hard […]

Another busy year on the stand this year at PMG where we demonstrated the new Self-Referral forms, Client Portal and had on display some of the latest features including the new KPI features that come as standard with the latest version of BEST. Congratulations to Kirsty-Ann as the iPad winner […]