We have successfully completed the Data Security and Protection Toolkit self-assessment, demonstrating our ongoing commitment to good data security and ensuring personal information is handled correctly. 2024-25 (version 6) 8GW54 DSPT standards exceeded certificate      

Dorset Go-Live This month Dorset Wheelchair Service went live with BEST version 14.26. Mike and Vicky spent a few days on site with Lesley Papworth and her team who were upgrading from BEST version 12. As a combined Clinical and Logistics (Approved Repairer) Wheelchair Service, Dorset have been able to […]

NRS Healthcare – V14.26 including Electronic Referrals and BEST Web Soft Options have been working with services in the York area since the early 90’s and in 2016 NRS Healthcare gained the tender for a merged service covering previously separated services Northallerton, Harrogate, Scarborough, and York. BEST Version 12 was […]

Pictured: Jo McAlary, Vicky Best (Soft Options), Julie Tobutt and John Appleyard The launch of BEST within a service is always a huge team effort born of the collaboration between the service and Soft Options. This week I, Vicky Best as Software Trainer have had the privilege of being on […]

BEST was launched at Inspire – Greenwich Wheelchair Service based in Sidcup at the beginning of February this year. The staff and management have been working with Soft Options for some time to implement BEST for the service. The actual Go-Live saw Becky Simcock from Soft Options on site to […]

Together with Safehand Consulting Ltd we have undertaken a formal and structured clinical risk assessment of the Bringing Equipment Services Together (BEST) Version 14.26 pursuant to compliance with England and Wales Safety Standard DCB 0129. There are three deliverables available as per the requirement of the Standard: 1. Clinical Risk […]

In June 2023, Exeter went live with their BEST V14 upgrade which included the Approved Repairer Module after they took this element of their service in-house. Mike from Soft Options has been working with the Service to get BEST Web set up and ready for them to use for management […]

Last week we said our goodbyes and wished Liz Ross all the very best for a long, happy and well deserved retirement. Liz had been with us just over 20 years and in the words of Managing Director, Dave Rolph “it is difficult to put into words what the years […]

We are pleased to announce that once again we have successfully completed a process-based audit with BAB, focusing on significant aspects, risks and objectives as required by ISO 27001:2013. During two day surveillance audit we were assessed on the following key objectives: to confirm that the management system conforms with […]

We are excited to announce that Victoria Best is joining the Soft Options team next week. Vicky has been working for Millbrook for many years and for the past 2 years has been training and supporting the new installation of BEST V14. This addition further strengthens the support and training […]

The upgrade from V10 to V14 has been a while in the making for Bromley Wheelchair and Special Seating Service, who are based in Ruxley alongside their current approved repairer service Inspire. V14 has finally arrived! Thanks to Soft Options for your patience. Jok Morrice, Centre Manager. We initially started […]

Thanks to everyone that came to visit our stand this year, we really enjoyed the event. There was a lot of interest in the new Client Portal, the new WATCh-Ad BI visuals as well as the new enhanced mail merge functions which will save time, future costs and allow a […]