Dave and his team understand the importance of delivering a system that enables our business to be inventive and agile, whilst still being able to provide the assurances to our stakeholders via the national reporting standards

The large project that we are currently working on with Soft Options is the transfer of all of our wheelchair service contracts, that we provide on behalf of the NHS, on to their fully functional ‘End to End’ Best system, as well as the roll out of the exciting new addition to the system called Best Web, which is a secure process of accessing data whilst our colleagues are out in our service user’s homes. A project like this naturally exerts additional pressure on our colleagues, as this is in addition to the exceptional work our teams are doing to deliver the business as usual work during a Pandemic. However, the ongoing support provided by Dave and his fabulous team at Soft Options has been exceptional and it has meant that not only are we on track to achieve our end goal, but we are also installing a system, that I am confident will enable us to continue to provide exceptional service to our colleagues and service users, during a time when digital innovation and exploring new ways of working is required. Dave and his team understand the importance of delivering a system that enables our business to be inventive and agile, whilst still being able to provide the assurances to our stakeholders via the national reporting standards