The Soft Options BEST System has enabled RREMS to consolidate numerous legacy patient record, equipment management and procurement systems onto one platform, with connectivity across regional centres. This brings multiple obvious efficiency improvements in workflow, process management and statistical output reporting.
Conversion and migration of the legacy data was both challenging and time consuming but the commitment from the Soft Options team was unwavering, backed with fantastic support and training throughout the project, always approachable and very responsive.
With a go live date of 1st April 2021 the system is already paying dividend and we look forward to working with them in the future
Graham Mallaby
Head of Rehabilitation Engineering & Aids for Living
Disablement Service Centre