Having used the BEST system for the past 2 years it has transformed the way we manage our work flow.
We are able to easily manage our stock and drivers runs. The detailed report system allows full visibility of outstanding work orders which aids with planning and scheduling. The integrated Task systems allows quick and easy communication with the wheelchair service and each activity is time stamped for auditing purposes. The system is easily configurable and the soft options support service is always happy to help when customisations need to be carried out.
I also cannot fault the customer service provided by Soft Options who always provide solutions to any issue raised.