ACE Centre went live this week with their BEST V14 upgrade. Kelly was in Oldham at the North site and Ryan in Oxford at their South site supporting users with some last-minute training, go-live support and then a morning of hand-holding to assist with any problems they may have encountered.
East Berkshire Wheelchair Service are receiving yet more training on BEST V14 in the lead up to their upgrade from BEST V12. David was there Tuesday, Wednesday and Thursday this week delivering both clinical and admin training. We are all very much looking forward to taking them live with their […]
David was on site Wednesday, Thursday, and Friday this week to finalise the training and take NRS live with V14. Reports from the site post go-live suggest that it was very successful and the team there are getting on well with their new system.
Several of our customers came along for our second Business Intelligence Workshop. Dave showed the delegates how they can create their own report dashboards quickly and simply. We are keen to work with customers and help them by writing SQL views that they can then use to build their own […]
NRS are upgrading to BEST V14 and David P has gone along to Hull today to kick off their training.
Kelly and Ryan went across to ACE Centre North. Ryan was delivering the second training session to the North team and Kelly spent the day with Jack looking at the Minimum Data Set reports. It would seem the training went down well judging by the hand-made birthday card!
Dave went to site to help bar code enable the warehouse for batch stock movements using wireless hand held scanners.
Pennine Care have placed their order to upgrade their 10 user V10 system to BEST V14. They have chosen to utilize the IMF and bar code scanning features.
NRS Ireland have placed an order to upgrade their current BEST system to V14. One of us will be taking a flight over to County Down at some point in the near future.
Mike & Dave carried out the Annual Consultancy day (ACD), changed including processing efficiencies and forward planning as well as a number of output changes and discussions for upgrades and web based access for professionals and service users.
David went up to York for the day to train key users on both V14 and our change control system, SOS, as part of their upgrade project.
Dave carried out the Annual Consultancy Day (ACD) @ Shropshire Wheelchair service, items carried out including letter and report changes as well as delivering a Business Intelligence Workshop.